Exit Intent Methods

What’s in This Guide #

In this help guide, we will describe each Exit Intent trigger method (e.g., mouse leave, back button) that Popup Maker supports. 

Here's a visual of what those settings look like when you add a new Exit Intent trigger.

Note the Mouse Leave and Lost Browser Focus methods are on (checked) by default.

What are Exit Intent Methods? #

Exit Intent methods are the specific ways you use to signal to your popup that someone is about to leave the page. In plain English, they are the ways you say to your popup, "Hey, someone is about to leave the page. So pop up right now!"

Where do I find the Exit Intent settings? #

You can get to the Exit Intent triggers settings in these 2 ways.

1. Adding a new trigger: Under  Popup Settings > Triggers, click Add New Trigger, then select Exit Intent and click Add. The methods settings display after you click Add.

2. Editing an existing Exit Intent trigger: Under  Popup Settings > Triggers, click Exit Intent or the pencil icon next to your trigger.

List of Exit Intent Methods and What They Do #

Legend

• (m) Mobile compatible
• (d) Desktop compatible

Mouse Leave (d)

This method detects when you move your pointer outside of the top edge of the browser window, generally towards the address bar, back button, or close button.

Advanced Options

Top Sensitivity: Control how many pixels from the top you want to trigger the popup.

False Positive Delay: Increase or decrease how much time (milliseconds) to delay the popup to avoid false positives (moving the cursor to the top, then quickly back down into the post or page). For example, 500 milliseconds is 0.5 seconds (half a second).

Lost Browser Focus (d)(m)

This detects when you click outside of the browser window, change tabs, or switch to another application.

Back Button (d)(m)

This captures an attempt to click the back button (the first time) and triggers a popup. A second click and you'll continue to the previous page. 

Advanced Options

Continue on close: Optionally continue back when you close the popup.

Link Click (d)(m)

This works on the principles used in optimization tools like Google Quicklink or instant.page technology. Before you can click on a link, you hover over it. Popup Maker detects that someone is about to click a link, so you can trigger a popup just before they do.

Security-minded people will hover long enough to see where the URL goes. Use this tip to help you decide how long to wait before showing your popup when someone hovers over a link.

Advanced Options

Targeting: You must choose to target Internal or external links (Exit Intent Settings > Advanced) or provide a custom CSS selector to target specific ones only.

Delay after hovering a link: Refine how many milliseconds someone hovers over a link before triggering the popup. For example, 500 milliseconds is 0.5 seconds (half a second).

Time Delay (m)

This is a simple time delay fallback specifically for mobile devices. When the other methods don't fit your mobile visitor's flow, this is a classic, time-tested solution.

Advanced Options

Mobile device time delay: Set how many milliseconds before triggering the popup on mobile. For example, 5,000 milliseconds is 5 seconds.

Mobile Scroll (m)

This trigger detects when mobile visitors quickly scroll up  >10% of the page, after first scrolling down. This typically means they are about to leave the post or page.

Advanced Options

Mobile scroll up percentage: Change the percentage of the page someone scrolls up to trigger the popup. The smaller the percentage, the sooner the popup displays when scrolling up on mobile.